Update the app
Open the App Store, search for Loop Logic, and install any available update.
Support for every loop
Loop Logic is designed to work offline without an account. Most issues can be resolved with the steps below. For anything else, contact us and we will help.
Before contacting support
These checks resolve the most common problems.
Restart your device
Close Loop Logic, restart your iPhone or iPad, then open the app again.
Include useful details
Tell us your device model, iOS version, app version, and puzzle number.
Frequently asked questions
Answers for gameplay, purchases, data, and notifications.
How do I play Loop Logic?
Draw one continuous loop along the grid lines. A number tells you exactly how many of the four surrounding sides belong to the loop. The finished loop cannot cross itself or branch, and every drawn line must be part of the same loop.
How do I restore my Full Access purchase?
- Make sure you are signed in with the Apple Account used for the original purchase.
- Open Loop Logic and go to Settings.
- Tap Restore Purchases.
Apple processes purchases and restorations. You will not be charged again when restoring the same purchase.
Do I need an internet connection or an account?
No account is required, and all normal puzzle play works offline. An internet connection is only needed for App Store purchase and restoration services.
Where is my puzzle progress stored?
Your puzzle progress, settings, records, and streaks are stored locally on your device. Deleting the app may permanently remove this local data.
How do I delete my progress?
In Loop Logic, open Settings, choose Delete Local Progress, and confirm. This removes completed puzzles, active games, records, and streaks from the device. Your App Store purchase is not affected.
Why am I not receiving the daily reminder?
Open the iOS Settings app, select Notifications, choose Loop Logic, and enable Allow Notifications. Then return to Loop Logic, open Settings, and turn on the daily reminder. Focus modes and Scheduled Summary can also delay notifications.
What information does Loop Logic collect?
Loop Logic has no advertising or cross-app tracking and does not require an account. It does not access your contacts, photos, location, microphone, or health data. Apple handles StoreKit purchases. Any optional anonymous usage setting can be disabled in the app.
I found a puzzle issue. What should I send?
Please include the puzzle number and difficulty, a screenshot if possible, and a brief description of what happened. You can also include the app version shown at the bottom of Settings.
Still need help?
Contact us at support@supremeapp.cn and we will get back to you as soon as possible.